Demo mode — data resets on refresh.
TKT-003
CSV export not including all columns
medium 1d
By Carol Nguyen→ Marcus Rivera#export#csv#bug
Conversation
C
Carol NguyenFeb 24, 8:30 PM
When I export my data to CSV, the 'tags' and 'custom fields' columns are missing from the file. This used to work fine last week.
C
Carol NguyenFeb 24, 8:30 PM
My CSV exports are missing columns. Specifically the tags and custom fields columns.
M
Marcus RiveraAgentFeb 24, 10:30 PM
Thanks for reporting this Carol. Could you share which browser you're using and send us a screenshot of the export settings dialog?
C
Carol NguyenFeb 25, 2:30 AM
Chrome 120. I've attached a screenshot. This is really blocking my workflow.
M
Marcus RiveraAgentFeb 25, 7:30 PM
Got it, thank you. I've reproduced the issue on our end and logged it with engineering. Waiting on their fix — estimated 24 hours.
C