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TKT-003
CSV export not including all columns
medium 1d
By Carol Nguyen→ Marcus Rivera#export#csv#bug
Conversation
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Carol NguyenSep 4, 4:11 PM
When I export my data to CSV, the 'tags' and 'custom fields' columns are missing from the file. This used to work fine last week.
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Carol NguyenSep 4, 4:11 PM
My CSV exports are missing columns. Specifically the tags and custom fields columns.
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Marcus RiveraAgentSep 4, 6:11 PM
Thanks for reporting this Carol. Could you share which browser you're using and send us a screenshot of the export settings dialog?
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Carol NguyenSep 4, 10:11 PM
Chrome 120. I've attached a screenshot. This is really blocking my workflow.
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Marcus RiveraAgentSep 5, 3:11 PM
Got it, thank you. I've reproduced the issue on our end and logged it with engineering. Waiting on their fix — estimated 24 hours.
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