Demo mode — data resets on refresh.
All tickets

TKT-010

Dashboard loading extremely slowly

urgent 7h
By Jack OkonkwoTom Walsh#performance#dashboard#bug

Conversation

J
Jack OkonkwoFeb 25, 3:30 PM

The main dashboard takes 15-20 seconds to load since yesterday. Previously it loaded in under 2 seconds. We have about 200 team members.

J
Jack OkonkwoFeb 25, 3:30 PM
Dashboard takes 15-20 seconds to load since yesterday. This is severely impacting our team's productivity.
T
Tom WalshAgentFeb 25, 5:30 PM
Hi Jack, I can see the issue in our monitoring. We're seeing elevated query times on accounts with 150+ members. Our engineering team is actively working on a hotfix. I'll update you within the hour.
J